Privacy Policy

Last updated: September 15, 2026

This Privacy Policy explains how Dreamless ("we," "us," or "our") collects, uses, and shares your personal information when you visit our store, create an account, or place an order. By using Dreamless, you agree to the practices described here.

Information we collect

• Account information — your name and email address, managed through our authentication provider when you sign up or sign in.
• Order details — the items you buy and the shipping and contact details needed to fulfill and deliver your order.
• Payment information — processed securely by our payment provider. We do not collect or store your full card number.
• Communications — messages you send us, such as support or licensing inquiries.
• Technical & security data — limited information such as IP address used to keep the store secure and to prevent abuse.

We do not use third-party advertising or analytics trackers, and we do not build advertising profiles about you.

How we use your information

• To process, fulfill, and deliver your orders.
• To create and manage your account.
• To provide customer support and respond to your inquiries.
• To send transactional messages such as order confirmations and shipping updates.
• To detect, prevent, and address fraud, abuse, and security issues.
• To comply with our legal obligations.

Service providers we share with

We share personal information only with the service providers we rely on to operate Dreamless, and only as needed for them to perform their service:

• Authentication and account management.
• Payment processing.
• Print production and order fulfillment.
• Shipping and delivery tracking.
• Transactional email delivery.
• Database, media storage, and hosting infrastructure.

These providers are bound to protect your information and use it only to provide their services to us. We do not sell your personal information.

Marketing emails

We only send marketing or promotional emails if you opt in. You can unsubscribe at any time using the link in those emails or by contacting us. Opting out of marketing does not stop transactional messages about your orders.

Cookies and essential storage

We use only the cookies and browser storage needed to keep you signed in, secure your session, and operate core store features. We do not use advertising or cross-site tracking cookies.

Data retention, security, and storage

We retain personal information for as long as needed to provide our services, fulfill orders, and meet legal, accounting, or reporting requirements. We take reasonable measures to protect your information, though no method of transmission or storage is completely secure. Our providers may process and store data in the United States and other countries.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or obtain a copy of your personal information, and to opt out of marketing. To make a request, contact us through our contact form.

We do not sell or share your personal information.

Children's privacy

Dreamless is not directed to children, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date above. Material changes may be communicated through the store or by email.

Contact us

Questions about this policy or your information? Reach us through our contact form. Dreamless is based in San Francisco, California.

This page is provided for general information and isn't legal advice; we recommend an attorney review before relying on it.